See Reviews from Real Customers!
At Columbus Coach, we believe in providing more than just a ride; we are a transportation company that MOVES you. Since our founding in 1994, we have grown from a modest five-vehicle operation into one of the largest and most respected providers in Ohio. Our journey has been defined by an unwavering commitment to customer service, reliability, and safety.
What Our Clients Say
Trusted for Over 30 Years
Strategically headquartered near the John Glenn Columbus International Airport (CMH), we drive 24 hours a day, 365 days a year. While our office and reservation lines are open from 7:00 AM to 7:00 PM (Monday–Friday), our fleet is always on the move. From CEOs and celebrities to families and sports teams, we provide the same gold-standard luxury service to every passenger we carry.
Whether it is a short trip to the airport terminal or a long-haul journey across the country, we utilize real-time GPS tracking on every vehicle. We are fully registered with the U.S. Department of Transportation and the State of Ohio (PUCO via UCR). Furthermore, our reach extends far beyond state lines—we offer national and international reservations to ensure Columbus Coach remains your luxury ground transportation provider no matter where you land.
Read our bus company reviews below from real customers:
“What a great bus. The kids thought they were in heaven. The driver was very pleasant and great with the kids.”
“We had your sister, Kathy, as our driver and she was wonderful. Very prompt and professional and very personable… I've been booking with your company for both our mid-year and annual meetings that past 4 or 5 years and it's always been a great experience.”
“He was early, drive was very smooth. Plenty of room and comfy. Helped us with our bags at both ends of trip. Held door for my wife! Professionally dressed. Courteous.”
“She was incredibly detail-oriented, responsive, engaging, flexible and professional… it was like having an extension of our team as a driver… I wish everyone we worked with was like Amy.”
“I work for the Denison football team and recently left a pair of headphones on the bus. Our bus driver, Kathy, not only found them but sealed them in an envelope and returned them to campus for me a few days later. She was an absolute pleasure to ride with, and I am extremely appreciative of her returning my headphones!”
“As I was walking through the hotel parking lot the shuttle driver drove up and said she had been looking for me and said she had been making calls telling people to direct me where to go if I was looking for the shuttle at the convention center. It was nice to know she had my back!”
“Kathy was there for me through the entire process, adjusting my veil, holding my train, making jokes so the bridal party would laugh. She made an unexpected stop for us and made our day so special and so much easier.”
“Columbus Coach gave us our entire deposit back without question or hesitation during this heartbreaking time for us all. They showed us empathy and we will gladly support their business in the future for events and if we reschedule our wedding date.”
“I plan events professionally. Columbus Coach is the only transportation company I will use. They offer the best quality of sales, service, vehicles, maintenance, drivers, dependability and overall customer experience in Central Ohio. Hands down.”
“They have top of the line equipment, the office staff are very professional and pleasant to deal with. Always on time. Plus I heard they have a grade-A mechanic who maintains their fleet so no matter how far you have to travel there's no worries of any issues arising.”
“I wanted to let you know everything went very smoothly – I am so happy we ordered the extra buses to handle our extra attendees at the Hyatt Regency. Thanks so much for being there at the “last minute” to provide this service.”
“Your drivers are excellent in their service. Our flight on July 24 was over an hour late, and your driver was waiting for us. Thank you for providing safe and comfortable service. We will use your limousine service again.”
“We have used your services several times this year and have had no issues. The bookings have gone smoothly and the drivers were always on time, polite and courteous. It is especially helpful to receive the email and text messages with the updates of our booking.”
“Your company was very friendly, easy to work with, specific with the paperwork so I had a reference point for each trip. The buses showed up when promised, and the drivers connected with the students and teachers on the trip. We felt confident that our trips would happen as planned.”
“What a wonderful experience we have had with Columbus Coach… Coming from New Mexico with a group of 20+ students, it is important to have seamless travel plans. It always has been with you, which is not something I can say about one of your competitors.”
“100% positive experience – Columbus Coach will be my first contact when we need bussing needs. Unbelievable communication! First rate!”
“The buses came on time, were beautiful and clean and the drivers seemed to welcome our kids. It made for a super fine trip.”
“Columbus Coach took our dance team from WV to NYC. The bus was clean and well maintained, and the drivers were perfect! Alban and Karl were respectful and professional as well as courteous. They were kid-friendly, which is important, since we have many children who are a part of our dance team.”
“Our first trip to Disney and I wanted to make it a little more special and memorable for my daughter, niece and nephew, having all of us picked up in a limo to get to the airport. The happiness that exuded from these kids made the secret so worth it.”
“The Columbus Coach transportation service was the company that provided the transportation to take us from the hotel to the Arena and back to the hotel each day. They were outstanding. They were always on time and stayed on schedule. They provided great customer service.”
“Driver, Chris, was fantastic!!! He reached out to me via text so I could make sure everything was running smoothly while he was transporting my boss from CMH, then to a meeting, and back to CMH. Chris was extremely polite and helpful.”
“Columbus Coach came through — we booked last minute for car service for Prom. We were able to get the very last SUV in the fleet – everyone was booked up for Prom. Brie was very helpful with the reservation and Mohammad was very pleasant.”
“Have been using this company for over 10 years now, couldn't be happier with the service. Hugues Gilbert has picked me up a few times now, and bless him. Each time my flight has been delayed, but he is there.”
“Our 24-passenger bus was very comfortable, and this was the second time we had our awesome driver. It was a great experience and we will use this company again in the future!”
“On behalf of Beechcroft High School and the iBelieve Foundation, Mr. Alban drove us to Wright State and we had a safe and amazing travel experience with him. He was extremely courteous and knowledgeable about the trip.”
“Stacia, thank you and the team so much for the support with the pickups for the past few days and your flexibility with the back and forth! Will definitely use or recommend again!”
“I know it was a bit hectic with all of the flight delays and cancellations but everyone arrived safely to campus and spoke very highly of the quality of your service.”
“Our black car service from Columbus to Marion and back was truly enjoyable and our driver was attentive and fun. I recommend Columbus Coach and Supreme Limo to anyone wanting more than just a transactional ride-sharing experience through Uber or Lyft. We felt safe and taken care of the entire ride.”
“On my wedding day they were 30 minutes early. The driver Greg was very kind and professional. The limo was very spacious and comfortable.”
“Had a corporate golf outing and rented the Sprinter van to take my group of CEOs to/from the hotel to the golf club to the airport. The van was perfect for our group, plenty of room for everyone, all of our bags and clubs. The driver was terrific, everything was perfect!”
“Stella, our driver, was AMAZING! We could not be more happy with the service and the team that made the shuttle service so smooth. They were very receptive to all of our crazy details and needs.”
“Have used Columbus Coach Supreme Limousine since 2008. Great service! Love them and highly recommend them.”
“All three drivers went above and beyond with our airport baggage issue, rain delay problems, and lost phone incident. We will certainly use you guys next time we are in town.”
“Received top-notch service last week from Columbus Coach & Supreme Limousine. My drivers Barbara and Bereket were the absolute best! From start to finish the Black car service was professional and my drivers really went the extra mile.”
“We've been using Columbus Coach for field trip transportation for over a year. Their drivers are professional, equipment is clean and up to date. They've been very attentive and pleasant to deal with.”
“Columbus Coach has partnered with Nordecke, Columbus Crew Supporters Club. They will be our exclusive transportation provider, taking large groups of fans to multiple Major League Soccer away games. They were dedicated, affordable, and professional which allowed for a premium fan experience on all of our trips.”
“I want to pass along how we enjoyed your service as well as our driver on June 14 from Columbus Renaissance to Lockburne distribution center. The driver was prompt and got us back and forth safely. Thanks again for your service!!”
“Our driver, Jim Dixon, was early and was very professional and friendly. We live a good distance from the airport, the far northwest corner where three counties meet. Calling Columbus Coach service is economical on our long away trips because we aren't paying for airport parking.”
“I had the privilege of riding with one of your drivers, Cathy, for our Jr. High School Field Trip. I wanted to thank your company for having a driver like her, who was considerate and patient with the students and staff. She represented your company well and should be recognized in some way.”
“Our service was great and the driver was very nice! Both legs of our shuttle service went smoothly.”
“Excellent service and communication. I appreciate that tax and gratuity are included. Makes things very easy for me. Donald was prompt and professional.”
“Our shuttle information is up and running for Spring break already! That is wonderful… It's great working with folks that are good at their jobs!”
“You were terrific and a pleasure to deal with. Your drivers are very courteous and timely in their duties. The vehicles were spotless and well maintained. I will recommend your company to my friends.”
“Absolutely amazing service. We use charter companies 10-12 times per year across various US cities and Columbus Coach is #1. Timeliness, Communications, Quality of Drivers, Quality of Vehicles and Cost Effectiveness.”
“Columbus Coach is the best transportation company in Columbus, OH. Their office staff and drivers are professional and very friendly, always willing to go above and beyond to make your trip PERFECT!”
“We have booked for business functions three years in a row, multiple people riding, to and from the airport/hotel and never disappoints! Prompt and GREAT customer service!!”
“Great service. Responded quickly to changes due to snow. Rescheduled quickly. Always on time, clean equipment. Professional driver.”
“I am a widow and I often travel alone. When I plan a trip, Columbus Coach is my first call. Their drivers have been outstanding. They have been prompt, professional, very helpful.”
“We have been on a lot of bus trips and hands down this was the best. The bus was clean and very comfortable. Our drivers were very professional and courteous. Alban and Karl were excellent drivers, they were great with the children and did everything they could to accommodate the older people on our trip.”
“I've used Columbus Coach for over 30 rides. Very professional service. Great drivers and vehicles.”
“Great service! On time, driver professional, courteous and friendly. Loved all the updates via emails and texts. I will recommend and use again.”
“Your shuttle was very clean, comfortable, and looked professional. Booking was easy and making changes to the schedule online was seamless. At 11pm at night everyone was very drunk, so I appreciated your driver's patience.”
“I actually made the reservation for guests at Denison, so did not actually ride. But the staff were extremely nice and easy to deal with as it was my first time arranging a pickup and delivery.”
“Tired of the stress of waiting for Uber or Lyft – for a small amount more you have the comfort of a reliable driver in a clean car who shows up early! Super pleased with our experience – would highly recommend!”
“The driver was awesome, my service rep Stacia was great even though I may have got on her nerves. I could not tell but I was aggravated not at them but the lack of planning of my teenagers. Professional pickup, drop off, communication!”
“Absolutely the best in the United States.”
“We have used Columbus Coach & Supreme Limousine for a couple years for our holiday party and by far the best to work with! From their office staff to the drivers, all top-notch. Will not hesitate to use them again!”
“The vans are clean and the driver very friendly. Our teams get a great ride before and after games.”
“We had a last-minute client visit that required three days of transportation support. Throughout the visit, we had a number of schedule shifts that your team went out of their way to accommodate. We greatly appreciate their flexibility, attention to detail and professionalism.”
“My father was very impressed with his driver. He said one of the best he's ever had and that he was excellent. Dad used to travel all over the world for work, so he has experience in this matter.”
“I have been using this company for 12 years, and could not be happier with making changes, when flights get cancelled, and the overall ease to talk with people. Drivers are the kindest people I have ever met. The airlines should follow your lead…”
“Our trip to Cleveland was perfect! The driver was wonderful and very courteous. We will definitely use you again…”
“Corey McDonald is one of the best! Will leave you with an uplifting experience! It's hard to find hard-working people! Thank you Corey for your positive vibes!”
“The company is wonderful to work with, the office staff is always on top of things and the drivers are kind, happy and on time!”
“We had the absolute best experience renting through them for our wedding day. There was clear communication and the bus was so clean. Corey even ran off the bus to go get the first champagne cork popped and gave it to us.”
“Worked with Tanner – perfect execution! Buses were on time, clean and the drivers were terrific! Highly recommend!”
“Great service, from reservation through the whole trip. I never had a second of worry. John, who I spoke to and made the reservation, was great. The driver, she was wonderful. Can't say enough, this company ROCKS!”
“I cannot say enough about how much our group valued the driver, Donald. He was courteous, responsive, an excellent driver… I would give Columbus Coach a 5 Star Rating!”
“Wonderful service! Love how you text and email the information on the ETA and the driver’s info! Would highly recommend it to any one in need of busses for an event.”
“Everything went fine both days. Courteous drivers, clean buses, all went well.”
“Terry transported our family of 6 to the airport very early on a Sunday morning. She was prompt (15 minutes early), very professional, and very kind. You won't be disappointed with their service. I promise!”
“I came to town to catch up with old friends. Fortunately, I used Columbus Coach to take us around town and explored new parts of the city I didn't know existed. Had the best time with my friends. Go Bucks!”
“We used Columbus Coach for my daughter and her friends Prom 2018. From the time I booked the limo down to the very last detail of dropping them off at the end of the night went perfect! The driver (Chris Cotton) was nothing but polite, professional, he kept me updated and kept our girls safe! I definitely recommend Columbus Coach to everyone.”
“Booked an SUV for post-wedding transportation. The driver arrived very promptly (slightly before the booked time), and was very friendly, a safe driver, and made the ride enjoyable.”
“Columbus Coach is great! Reasonable pricing, very responsive, reliable! All the things i look for when booking ground transportation for my clients! Thank you Stacia!”
“I wanted to comment on the amazing job Kathy did in providing us timely deliveries to specific locations, being flexible when things ran long, and having the happy can-do attitude at every step of the way. Our customers came away very impressed and that would not have been possible without such a great service.”
“Columbus Coach recently provided week-long transportation services from Nationwide Children's Hospital to OSU, hotel and airport. They made multiple trips per day and always arrived early. All drivers were very professional as well. Would highly recommend them! Five star service!”
“On time. Professional yet personable driver. Efficient reminders and billing. Will use again.”
“very respectful, clean and professional . Highly recommend”
“Used a 53 person bus for my wedding last week. Everything was amazing. Guests had nothing but compliments about the safe ride. Bus even arrived early to get my guests to the venue on time. 10/10 rating, would definitely use this company again!!!!”
“PROM NIGHT IN STYLE I reserved the limo party bus for my son and his friends for Prom Night. I can't thank the staff enough for handling my many concerns with professional care and expertise! They answered each of my many questions and help me choose the most appropriate vehicle from their well maintained fleet. Knowing that my son and his friends were in the hands of a professional driver eased my concerns and I could relax after sending them off for a wonderful night! Thank you for being a part of wonderful memories for my son, his friends and our family!”
“They did an amazing job. Our driver was punctual and we wanted tti drive around for 50 minutes as it was were taking my parents to a surprise party, the driver had it planned out right on time! Couldn't have asked for a better experience! Thanks so much!”
“He collected my 14 year old from the airport and was so kind and accommodating with changes to the original protocol for the hand off from the Delta agent to him. What a wonderful man!”
“Thank you for safely transporting our employees to and from our evening events for our 2-day conference. We appreciate your service.”
“We have been using the services of Columbus Coach for approx. 4 years and we could not be more pleased. The customer service we receive from Stacia and Donald is unmatched. The drivers treat our customers with the utmost respect and professionalism. I can't recommend Columbus Coach enough!”
“Great experience! Professional, clean and fun! Will definitely use again!”
“I rented a party bus from columbus coach for my birthday. It was such a great experience and so easy to coordinate. Our driver, Kathy, was excellent. We had an issue with the speaker on the way there and she went out of her way to buy us a speaker on the way home so we could enjoy our music. Everyone loved her and she brought such great energy so we could have so much fun. Thank you, Kathy you are amazing!! Will definitely rent from columbus coach in the future!”
“Prompt, excellent updates with status of the reservations. Seamless operation at a reasonable price!”
“We were very pleased with this service! We used this company to take 18 dancers on a dance education trip this past weekend to New York City. Every step of the process was smooth and the staff have all been very helpful. The ride was …”
“We used Columbus Coach for our company outing on Wednesday July 24th. Our driver, Stephanie was wonderful. She was prompt and very courteous and got us to our destinations very efficiently.”
“Excellent, friendly, and very prompt service. Reasonable price compared to other area services. Neat online reservation service or you can phone email. We do not need a limo often but will use Columbus Coach when needed. Believe they also have SUV(s) if you can live with something a bit less ostentatious and less cost.”
“We are so pleased that we chose Columbus Couch for our Spring Break softball trip this season…thank you and we will definitely consider using Columbus Coach again!”
“Great service. Friendly and safe drivers. Clean vehicles.”
“We recently used your services to shuttle some of our guests from the retreat location to the Columbus airport. The shuttle driver Kubaiba Burkdar was so respectful, on time, and accommodating. Thank you for providing exceptional shuttling service!”
“The teachers expressed how the drivers were very welcoming, smiling and courteous to them and the students. They made sure the ride was smooth and everyone arrived on a smooth ride to and from their destinations. Our students/staff was taken well cared for.”
“Columbus Coach was great to work with for our wedding! Stacia was so great to work with all throughout the planning process. Very responsive and willing to cover any and all questions. And our driver was wonderful on day-of as well! Having the 55 passenger Coach bus worked so well for our event, and he rolled with the punches to make sure everything was taken care of. Everything was also right on time and reliable, which is so appreciated when we've experienced the opposite at other loved one's weddings in the past. Thanks again, team!”